Predvora

AI Business Representative

Accurate answers. Controlled knowledge. Enquiries that reach the right person.

How Predvora compares with Fin by Intercom, Tidio Lyro, Chatbase, Crisp and Zendesk AI agents, using what each vendor states on its own pages. Checked on 1 October 2026.

Free preview · No card required · Sixty seconds

Or see it on your own website first. About a minute, no account, no card.

What you get, in the order it matters.

  1. 01

    Accurate answers, from your content

    Your representative answers from your website and the documents you give it, in the visitor's language. When it is not sure, it says so, asks a clarifying question, or offers to connect the visitor with you. We tested this on a real law firm's website with thirty hard questions and published every grade.

  2. 02

    Knowledge your team controls

    Every fact it uses is listed in your dashboard. Correct any of them, add what your site does not say, upload price lists and policies, and re-read your site when it changes. Edited facts are marked and survive every re-crawl.

  3. 03

    Enquiries captured, not lost

    When a visitor wants to hear from you, the representative asks for a name and a real email address or phone number. The enquiry lands in your dashboard with a summary of the conversation and what the visitor was looking for.

  4. 04

    Notifications reach the right person

    Lead and enquiry notifications go to the address you choose: reception, sales, the partner on duty, a shared mailbox. Unlimited users included: your whole team works in the same dashboard, and plans are priced per website.

Security you can check.

How we handle your data

  • Customer data is stored in Frankfurt, Germany. Our AI providers process requests outside the EEA under the safeguards in our privacy policy.
  • Each customer's data is isolated technically on every access, and that isolation is covered by automated tests we run on every change.
  • Your content and conversations are never used to train AI models; our agreements with AI providers exclude it.
  • Card details go to Paddle, our merchant of record, never through Predvora.
  • Conversation transcripts are deleted after 12 months; hashed network identifiers after 30 days.
  • Every conversation carries a visible notice that the visitor is talking to an AI representative of your business.

Choose the shape that fits your business.

The five products on this page are customer-service platforms: an AI agent inside a helpdesk, with seats for the people who answer live. They are built for teams that staff a chat.

Predvora is built for a different situation: a business whose website receives questions it cannot answer at 9 pm, and that would rather receive the enquiry than staff a chat. The representative answers what your site can answer, says so when it cannot, and sends the enquiry to the person who should follow up. Nobody has to sit in an inbox.

What each product states on its own pages.

Each row is a question a buyer asks. Numbers link to the exact vendor page. "Not stated" means the vendor's pages do not say; it does not mean no.

Facts checked on 1 October 2026

What we comparedPredvoraFin by IntercomTidio LyroChatbaseCrisp (Hugo)Zendesk AI agents
Does it learn from your website without you writing scripts?Yes. Enter the address; it reads your pages. Add documents and facts whenever you like.Yes: help center articles, PDFs, public web pages, synced knowledge bases.1 Going live over chat requires at least ten public Help Center articles.2Yes: paste up to 500 URLs; question and answer pairs, CSV and PDF files optional.3Yes: website crawl, files, Q&As, Notion pages.4Yes: website crawl (one domain on Mini), knowledge base articles, files, Q&A snippets.5Yes, through a help center or a web crawler; one connected knowledge source is required.6
Can you see and edit every fact it uses?Yes. Every fact is listed; edited facts are marked and survive re-crawls.At source level: open the article or snippet and fix it.7Yes for website pages: Lyro generates question and answer pairs you can edit one by one.8Files, text snippets and Q&As are editable; corrections become new Q&As.9At source level: crawled pages can be disabled, snippets edited.10Not stated. The AI reads your help center and crawled pages as they are.11
What does the vendor say about accuracy?Answers only from your content; says so when it is not sure. Thirty questions, every grade published, two failures included."It only provides answers based on your support content or data." and "they may occasionally give an incorrect answer."12“Lyro answers only from your data, says ‘I don’t know’ instead of guessing”.13 Terms: "Output may be inaccurate or incomplete".14"Hallucination prevention is a probabilistic control, not an absolute guarantee."15A confidence level you set; "If unsure, he will trigger his escalation rule."16Terms: "may produce inaccurate or biased outputs".17
What happens when a visitor wants a person?Captures a name and a real email or phone, records the enquiry with a summary, and emails the address you choose. A person follows up by phone or email. No live takeover inside the chat.Hands over to a team or teammate in a helpdesk inbox.18Transfers to the Tidio live-chat inbox, keeps the conversation, or creates a ticket.19Creates a ticket in a helpdesk or hands to live chat; a separate action collects leads.20Moves the conversation to a shared inbox where a team member continues the chat live.21Escalates to a human agent in Zendesk.22
Who can use it, and how is that priced?Unlimited users included. Plans are priced per website, not per person.$29 per helpdesk seat a month on annual billing when used with Intercom's helpdesk.33Priced per AI conversation; human agents work in Tidio's inbox.34Members per plan: 1 on Free, 2 on Hobby, 3 on Standard, 5 on Pro.35Per workspace; 4 seats included on Mini.36Per agent seat: $55 a month on Suite Team, annual billing.37
Where is customer data stored?Frankfurt, Germany, on every plan.EU hosting offered on the Advanced and Expert plans, chosen when the workspace is created.23EEA servers by default; the privacy policy allows some US processing.24United States (AWS us-east-1); its pages state no data residency option.25EU by default (Netherlands and Germany).26EEA hosting as a free add-on on Suite Professional and above.27
Where are AI requests processed?Outside the EEA, under the safeguards in our privacy policy.For EU-hosted workspaces: "data processed securely within Europe".12Listed AI providers: OpenAI (EU), Anthropic (US), Google Cloud (EU).14Not stated on its pages.25Its sub-processor page states in-house EU AI infrastructure with external providers off by default; its model guide states the automatic default model is from OpenAI and that EU processing is available for some models.2653OpenAI is listed as the sub-processor for generative replies; a processing location is not stated.32
Is your data used to train AI models?Never. Our agreements with AI providers exclude it.Anonymized customer data may be used for fine-tuning unless you opt out.28Aggregated, anonymised interaction data may tune models; opt out via support.29"We do not use your data to train AI models."30"we never train our AI model with our Customer's data."31Its own machine-learning models are trained on customer data unless you opt out; third-party language models are not.32
What does the entry plan cost? (list prices, 1 October 2026)€29 a month for 150 answered visitor messages. Yearly: pay ten months, get twelve.From $0.99 per outcome plus $29 per seat a month on annual billing, or $0.99 per outcome with a 50-outcome monthly minimum on another helpdesk. USD only.33Lyro AI from $32.50 a month for 50 AI conversations on annual billing. Free plan: 50 conversations, once.34Hobby $40 a month for 700 message credits; one answer costs 1 to 5 credits by model. Removing "Powered by Chatbase": $99 a month.35Mini 45 € a month per workspace, including 5 € of AI credits (about 90 automated conversations).36Suite Team $55 per agent a month on annual billing; automated resolutions priced by outcome.37
What can you try before creating an account?See your own representative on your own website: no account, no card, about a minute.14-day trial after signing up, no card.387-day trial after signing up, no card; free plan with 50 one-time AI conversations.39Free plan after signing up; agents on it are deleted after 14 days without activity.4014-day trial after signing up, no card; the free plan has no AI credits.4114-day trial after signing up, no card.42
Is there a published accuracy test with every question and every failure?Yes. Thirty hard questions on a real law firm's website, grading rules fixed first, every grade and both failures published.None on its pages with a question list and failures; a "<1%" hallucination figure is stated without a published method.43None on its pages; resolution-rate figures without a question list.44None on its pages; the vendor states no guarantee.15None on its pages; resolution-rate figures without a question list.45No product test on its pages; an open-source model benchmark is published.46
Is there an official plugin in the WordPress.org directory?Yes, version 1.0.1, September 2026.Yes (Messenger plugin); "Last updated 1 year ago" as shown on 1 Oct 2026.47Yes; 70,000+ active installations as shown.48Yes; "Last updated 2 years ago" as shown.49Yes; 20,000+ active installations as shown.50Yes, a helpdesk plugin; "Last updated 3 years ago" as shown.51

Units differ: an outcome, an AI conversation, a message credit, an AI credit, an automated resolution and an answered message are not the same thing. Compare what you would actually use, not the headline number. Currencies are as the vendor lists them.

Where each product matches Predvora, and where it differs.

Fin by Intercom

Fin is the AI agent inside Intercom's helpdesk. It answers from help center articles, PDFs, public web pages and synced knowledge bases, and hands over to a team inbox when it cannot resolve a conversation.118

Matches: answers only from your content; says when it did not find an answer.12 EU-hosted workspaces have AI requests processed within Europe.12 Trial without a card.38

Differs: built around a helpdesk with seats; going live over chat requires at least ten public Help Center articles and the Messenger.2 EU hosting is on the Advanced and Expert plans only.23 Anonymized customer data may be used to fine-tune Fin unless you opt out.28 Priced per outcome, in USD.33

Suits you if a support team works in a helpdesk all day and you want the AI inside that inbox, across email, chat, WhatsApp and phone.

Tidio Lyro

Tidio is a live-chat and helpdesk suite; Lyro is its AI agent. Lyro answers from URLs you paste and from question and answer pairs it generates, which you can edit one by one, and transfers to Tidio's inbox when it cannot answer.3819

Matches: fact-level editing of website knowledge; "I don't know" instead of guessing; EEA servers by default; a free way to start.8132439

Differs: the handoff lands in Tidio's own live-chat inbox or a ticket.19 Its listed AI providers include one hosted in the US.14 Aggregated, anonymised interaction data may tune its models; opting out goes through support.29 Priced per AI conversation, in USD.34

Suits you if you want staff answering live chat and an AI that transfers to them, with a very large WordPress install base behind it.

Chatbase

Chatbase is a build-your-own AI agent for customer support. You point it at your website, files, Q&As and Notion pages; it answers from them and says so when something is not covered.4

Matches: a no-training policy stated plainly.30 Website crawl, no flows to build.

Differs: hosted in the United States with, in its own words, no data residency option; where AI requests are processed is not stated.25 Hallucination prevention is described as "a probabilistic control, not an absolute guarantee".15 Answers cost 1 to 5 credits depending on the model; members are capped per plan; removing the "Powered by Chatbase" line is a $99 a month add-on.35 Handoff is a ticket into a helpdesk or live chat.20

Suits you if you want to build your own agent with a choice of models and API access, and US hosting is acceptable.

Crisp (Hugo)

Crisp is a shared-inbox customer support platform; Hugo is its AI agent. Hugo learns from a website crawl, knowledge base articles, files and snippets, and escalates to a human inbox when unsure.51621

Matches: EU data hosting by default, and a stated policy of never training its AI on customer data.2631

Differs: an inbox product priced per workspace with seats included; the free plan has no AI credits.3641 Knowledge is managed at source level, not fact by fact.10 On AI processing its pages differ: the sub-processor page states in-house EU infrastructure with external providers off by default, while the model guide states the automatic default model is from OpenAI and offers EU processing for some models; where requests are processed depends on the configuration you choose.2653

Suits you if you want a full support inbox with a team continuing conversations live, hosted in the EU.

Zendesk AI agents

Zendesk is a customer-service platform for support teams with seated agents. Its AI agent answers from a connected help center or a web crawler and escalates to a human agent.622

Matches: it says when it cannot answer.52 Third-party language models are not trained on your data.32

Differs: priced per agent seat plus per automated resolution.37 EEA hosting is a free add-on from Suite Professional upward, not on Suite Team.27 Zendesk's own machine-learning models are trained on customer data unless you opt out.32 Facts are not editable individually; the AI reads your help center as it is.11

Suits you if you are a support organisation with seated agents and a help center already.

Scope and limitations.

  • Our 30-question test is one website, one day, no tuning, the public free preview with its 20-page limit. Zero fabrications on that day is what we published, not a guarantee.
  • Customer data is stored in Frankfurt. Our AI providers process requests outside the EEA under the safeguards in our privacy policy.
  • There is no live takeover. Your representative collects contact details and emails the address you choose; a person then follows up outside the chat.
  • Vendors change their pages. Every cell was checked on 1 October 2026. If something has changed, write to privacy@predvora.com and we will correct it.

Four things you can check yourself.

  1. 01

    Your own site, before an account exists.

    Enter your address; in about a minute you are talking to your representative. Ten answers, twenty pages, no card.

  2. 02

    The test, every question, both failures.

    Thirty hard questions on a real law firm's website, grading rules fixed before the run. Read the 30 questions and every answer

  3. 03

    The first payment is refundable.

    14-day money-back guarantee on your first subscription payment, in the terms.

  4. 04

    Cancel any time.

    Self-serve from Usage & Billing, effective at the end of the paid period.

Four questions

Why is there no live chat inbox?

Because the businesses we build for are not staffing one. Your representative answers from your content day and night, and when a visitor wants to hear from you, it takes their details and emails the person you have chosen. That person follows up by phone or email, in their own time. If you want staff answering live chat, the inbox products above are built for that.

Is Predvora a chatbot?

It is an AI business representative. It does not run scripted flows or canned replies; it reads your site, answers from it, and knows when to hand over to you.

Can my whole team use it?

Yes. Unlimited users are included on every plan. Invite the people who need access; everyone works in the same dashboard, and you pay per website, not per person.

What if a fact on this page is out of date?

Tell us at privacy@predvora.com. We re-check every cell at least every three months and print the date at the top of the table.

See how it answers for your business.

Same answers, same manners as the live one. Enter your website and judge your own representative before you read another page.

Free preview · No card required · Sixty seconds

Sources, checked 1 October 2026

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  4. 4Chatbase · Product overview · https://www.chatbase.co/features/product-overview · checked 1 Oct 2026
  5. 5Crisp · How to train Hugo AI agent on your data · https://help.crisp.chat/en/article/how-to-train-hugo-ai-agent-on-your-data-ijkdrl/ · checked 1 Oct 2026
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